Service Guarantee

We at Vivian Plumbing see it important to keep giving to our customers and therefore provide you all with our six Service Guarantee promises.

 

  1. PUNCTUALITY

When you contact our office and book in a job we will give you a 2 hour time slot for our expected arrival. We promise to attend site within that allocated time frame! We will also contact you 30 minutes before arrival on every occasion.

 

  1. COMPETITIVE RATES

When you book a job with Vivian Plumbing you will receive the most competitive plumbing rates within the industry, we promise you value for money.

 

  1. CUSTOMER SATISFACTION

At Vivian Plumbing we are always finding new ways to make our customers happy. Our aim is to fix the problem quickly, efficiently and most of all cost effectively to ensure you, the customer are 100% satisfied.

 

  1. UP FRONT COSTS

When you go to the shop and purchase something there is a price tag so you know the cost up front, at Vivian Plumbing we adopt the same philosophy. When you call we will provide you with the upfront costs so you know exactly what you will be charged, no hidden charges and no unwanted surprises.

 

  1. QUALIFIED TECHNICIANS

All Vivian Plumbing Plumbers and Gas Fitters are fully qualified with the training and skills to undertake any job. At Vivian Plumbing we personally interview and thoroughly check all our staff before we employ them so we can guarantee they will perform to our high standards of workmanship.

 

  1. EXCEPTIONAL HOUSEKEEPING

Our Vivian Plumbing team will ensure the work site be left clean and tidy without any mess left for you to clean up! Our aim is to ensure you don’t even know we have been on site!

 

At any point you feel unsatisfied with any job completed by Vivian Plumbing we will offer you money back guarantee on all repairs and maintenance.

We promise you will enjoy the experience of our service every time!

We at Vivian Plumbing get satisfaction in making our clients happy and giving them value for money.